Privacy Policy
At Koffee Web Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our website, software solutions, and related IT services.
1. Information We Collect
We may collect personal information such as your name, email address, company name, phone number, mobile phone number, and project details when you contact us, request a quote, or subscribe to our services. We also collect limited analytics data such as IP addresses, browser type, and pages visited through tools like Google Analytics to improve website performance.
SMS data will never be shared with anyone except our texting service provider. Your identity and personal information will always be kept confidential. Rates may apply. You can opt out of SMS messages at any time by replying “STOP” to any message. After you opt out, you will no longer receive text messages from us unless you opt in again. To request access to or deletion of your SMS-related data, please contact us at hello@koffeeweb.com.
2. How We Use Your Information
- To provide and maintain our IT and web services.
- To respond to inquiries and deliver project estimates.
- To improve user experience and optimize our website.
- To send updates, offers, or educational content (with consent).
3. Data Protection & Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we continuously update our practices to ensure a high level of data protection.
4. Cookies & Analytics
Our website uses cookies and third-party analytics tools to improve functionality and understand user behavior. You can disable cookies in your browser settings, but some features of our site may not function properly as a result.
5. Sharing of Information
We do not sell, trade, or rent user information to others. We may share data with trusted partners or service providers who assist in operating our website and delivering services, under confidentiality agreements.
6. Your Rights
You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at hello@koffeeweb.com.
7. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The “Last Updated” date will indicate when the policy was last revised.
Last Updated: October 2025